Chief Customer Officer & Co-Founder of TACK | Empowering B2B Companies with People-First GTM Strategies | Host of The Anonymous Marketer Podcast | Creator | Championing the creator economy in B2B
I have co-founded a new business called TACK with Mark Kilens who is ex-hubspot and ex-drift, to bring people-first GTM strategies to B2B companies today. I am also a creator and that is a huge passion of mine. Currently writing a book on the creator economy in B2B.
VP Sales at Reprise, Fueling full-funnel PLG for all
🎭 I'm a theatre geek turned teacher turned sales leader.
💡 I believe that amazing people are the key to success in any organization, and I strive to surround myself with individuals I can constantly learn from (Always Be Learning is the new Always Be Closing!).
🌱 I'm passionate about coaching and developing my team members to reach their full potential, and I dream of building orgs that provide unparalleled growth for everyone involved.
🍸 On the side, I do improv, love a good cocktail (Last Words & Paper Planes, please!), and am fueled by travel and world exploration.
&& We're hiring on our team — if you love working with humble, curious, compassionate, amazing individuals, send me a DM and let's talk about the opportunities at Reprise!
A Business Leader with 29+ years of experience in taking Higher Education businesses to scale. Specialist in Strategy & Sales, Partner Acquisition, Channel Development, P&L. Passionate about building and growing teams of performers, who drive business results through partner centric innovations, quick decision making and focused execution. Excited about building new verticals and taking to market at a pace.
Business Leader – Build business strategies and drive execution; set up and scale organisations and winning teams; manage a span of diverse functions & align them on goals
Marketer – Drive business results through communication strategies that drive behavior change and conversion; anchor on analytics and research for decision making
Collaboration & GTM – Build new verticals within the Education domain and take the offerings to market through existing Business relationships, New channels & partnerships.
Go Getter – Lead teams that define the vision and deliver required outcomes, Champion user centricity, data driven decision making process excellence and tech innovation
Operations expert – Get things done through detail planning, Focused approach, rigorous follow-ups and taking teams along
Core Skills:
• Starting and creating a company from scratch
• Acquisition & Channel Partner / Franchise Management
• B2B sales
• Excellent Leadership Qualities.
• Excellent client relationship and sales Management.
• Managing process and Performances.
• Strategy planning and execution.
• Managing large, geographically spread Teams.
• Income and expenses budgeting.
A Senior Leader in IT with 27+ years of global diversified experience in Product engineering, Product development and assurance, Business Unit development, Strategic management, Delivery, Program and Practice Management, Test Automation tools, Non-Functional Testing, change controls, account management, Transformation, and Transition management, scaling high performing organizations, maximizing revenue & growth through client satisfaction and disciplined leadership.
Highly experienced in Products and Platforms assurance, Lean delivery with E2E Automation tools (covering functional automation, Performance, and Security – Vulnerability assessment) Test architecture, setting up TCOE, Process improvement across B2B e-commerce, healthcare, BFSI, Telecom, government, logistics, public sector, and retail business
Proven record of leading $200 million budgeted strategic projects and managed global teams’ peak size of 500+ high-performance engineers covering domains of Healthcare, Banking, Insurance, Retail, Telecom, and Automotive clients.
15 years of vast experience in Onsite engagements (covering North America and South East Asia) directly working with strategic fortune 500 clients.
Talent Acquisition Leader with a passion for Building and Leading high performing teams | Workday and Lever expert
Data Driven and seasoned professional with over 20+ years of experience in Talent Acquisition and managerial and leadership roles and a consistent growth Track-record. Experience through the entire lifecycle of strategizing & planning, budgeting, and managing execution. Experience in leading Talent Acquisition of organizations in Programmatic Ad Tech , Data, Core Research (Artificial Intelligence/ML, Virtual Reality), Hardware (Firmware and Devices) , Software Product Development, Internal Applications, Cloud and DevOps , Network and Connectivity, Solution Integration and University relations etc.
Worked with high matrix aligned cross-geographic and Cross -functional teams (HR, Legal, Finance, Marketing etc). Exposure to various Recruitment partners/tools and ATS’s . Championed cross- region implementation of tools. Led focus on Technology and data-driven Recruitment function. Managed team sizes of 20+ recruiters/managers , Operations, sourcers.
− A collaborative Partner to all Stakeholders and Hiring managers for fulfillment of their business needs using data metrics and market intelligence and trends with measurable and scalable results to meet company’s business objectives.
− Design and implemented Recruiting programs for various recruiting segments.
− Problem Solver and facilitator with Data driven advice. Program management approach to recruitment processes and policies and ability to multi-task across sourcing strategies and be innovative.
− Providing guidance , mentorship and career development/training to a team of 8 to 15+ recruiters. Currently leading a team of senior recruiters. Best practices advisor and training the team on competitive intelligence and market trends.
A Gallup-Certified Strengths Coach, I possess over 20 years’ experience in the ICT sector with a blend of exposure to both Business & Talent functions. Between 2005 & 2017, I have managed talent functions across key Asia Pacific & Middle East markets for Nasdaq-listed Cognizant Technology Solutions & NCS (A Singtel Group Enterprise) in the areas of Workforce Planning & Strategy, Talent Attraction & Acquisition, Talent Supply Chain & Internal Mobility. Based out of Singapore since 2012, I have had the opportunity to anchor critical, large-scale cross-border Talent-linked initiatives spanning multiple Geographies, Industry and Technology Segments.
Since Mar 2018, I have been a hands-on HR Technopreneur. A passionate HRTech advocate, I have a strong exposure to the HR Technology advisory & implementation aspect of the business, having conceptualised & grown hrtech.sg (www.hrtech.sg) to become Singapore’s largest, curated HRTech marketplace with over 140 solution providers. We have also launched hrtech.in (www.hrtech.in) which is emerging as India's fast growing HRTech marketplace. We are the creators of the Singapore and India HRTech market maps which are closely tracked by HRTech aficionados.
As a Program Lead of HRTech Taskforce for the Institute of Human Resource Professionals (IHRP), the focus is to drive HRTech adoption by Singapore HR teams.
I am a Senior Adjunct Lecturer at NUS, Singapore (focusing on the module of "HR Technology")
Education
o Exec MBA |National University of Singapore | Class of 2019. Nominated as the Class Ambassador
o Master’s Program in Intl Business| Symbiosis Institute of International Business, INDIA| Class of 1999
Solution Design & Implementation of atleast 100+ IWA/HWA On-Premise Environments & around 70 SaaS Environments.
Migration from Control-M , Redwood , CA Workload Automation DE, Autosys, Automic, Microfocus into HWA.
Consultancy Support indirectly in about 30-50 Environments on IWA/HWA
Lab Services & Tech Sales Global
IWA SaaS Support on Customer Cases for Softlayer & Bluemix Customers
14+ years of experience in Tivoli Workload Scheduler/IBM Workload Scheduler/HCL Workload Automation, Shell Scripting,DB2,WAS, Liberty while working on a veriety of Plugins with respect to SAP R3,SAP PI,SAP BW,SAP PI,SAP BO,SAP XS,SAP HANA,Informatica,PeopleSoft,Oracle E Business Suite,Remote Job type, Ansible,Azure Data Lake,AWS ,RESTFUL,Webservices,MSSQL,Oracle,Hadoop,Java,JSR Java 352,MQTT,Cloudant & other Integration plugins of TWS/IWA/HWA. Started out as a Scheduler,moved to TWS Administration later donned many hats such as Team SME,India SME of the product in IBM , before moving to SaaS PMR Support of the Product on IBM Softlayer public Cloud SaaS offering & have been managing TWS/HWA Lab Services & Tech Sales in APAC as well as globally , have been working on newer Technologies like REST API ,Python,Mongo DB,Dockers,UCD,Nginx,Azure,IBM Softlayer,IBM Cloud Object Storage etc in the last 6 years.
he/him/his
I'm a passionate, empathetic xDR with a growth mindset who believes in - "Craftsmanship over Quota"
Quota pressure can make salespeople do unbelievable things and over the last 3.5 yrs, I've slowly been practicing detachment, putting the customer before the sale, understanding objections rather than overcoming them. If I can make my prospects smile when they read my cold email or get a cold call from me, I would've made a difference - created a CX moment that in turn drives the close
In the sea of salespeople carrying a commission breath, I want to eventually stand out, be a delight to my prospects by making them feel motivated enough to respond to me, and connect with me rather than the other way round
In my free time, I like to read about psychology, and social issues, watch documentaries, and try new things proactively to explore myself. I'm on LinkedIn to network, meet new professionals and learn together as a community
Revenue Operations Lead | CRM | SaaS | Virtual/Hybrid Events
Result-driven revenue operation professional with a demonstrated history of working in the SaaS industry. Skilled in Marketing Operations, Customer Relationship Management (CRM), and Sales Enablement.
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