Psychology dominates every aspect of our lives. I believe this to be true. Yet, our understanding of human behavior is often missing from how we approach everyday problems. Our differences, our frustrations, our unique backgrounds can all be managed with a true commitment to understanding each other. I am passionate about building relationships, and understanding realities different from my own. So what does this have to do with providing customer support, or creating content? In my view, everything. Studying psychology is not just for therapists and neuroscientists. It is essential to customer satisfaction, content creation, and marketing. An unsolvable problem is rare, but misunderstandings are common.

Andrei Oprisan spent the last 15+ years helping companies grow using technology. He managed large teams and led transformations and organizational turnarounds from start-ups to large companies in eCommerce, marketing, sales, and advertising at scale. He is highly technical and values ownership, transparency, and diversity. He can switch between hands-on coding and architecture of applications to effectively lead product engineering teams to reach strategic business goals. He is action-oriented, takes extreme ownership, and thrives in fast-paced environments encouraging creativity and taking risks. Andrei has led product and engineering teams over the last 8 years, data platform capabilities over the last 10 years, and software engineering platform capabilities for the last 15 years. Andrei is an alumnus of Columbia University's engineering school with a MS in CS, machine learning, and is currently an MBA student at MIT Sloan School of Management.

Experienced Lead Software Engineer with over 22 years of experience with a demonstrated history of working in the e-commerce industry. Building online distributed systems on large databases and tackling hard problems at scale.

FBI Cyber Special Agent turned tech entrepreneur in data analytics. Over the last decade, I have developed, managed, and secured diverse enterprise network and computer systems and led several large-scale, complex, and high profile FBI cyber cases as a certified NSA Blue Team cyber responder having started it all at Brown University. Oh, and I was technical consultant for the TV show Mr. Robot.

Thought-Leader, Innovator & Digital Transformation Specialist I have a passion for information architecture, business intelligence, artificial intelligence, machine learning, cryptography and creating beautiful experiences through simple and intuitive design. Salesforce Specialties: Certified Administrator Certified Advanced Administrator Certified Force.com Developer Certified Platform Developer I Certified Sales Cloud Consultant Certified Service Cloud Consultant Certified App Builder Certified Sharing and Visibility Designer Certified Data Architecture & Management Designer Certified Application Architect Certified Data Cloud Consultant Certified Tableau CRM and Einstein Discovery Consultant Certified AI Associate Certified AI Specialist Information Architecture: Data Modeling Taxonomy definition Analytic event definition, setup and analysis Metadata structure definition and implementation Continuous Improvement strategy and implementation Personalization Machine Learning Artificial Intelligence SEO Business Architecture: Capability Assessments Business Value definition Maturity Assessments Budgetary Trade-Off Analysis Technology feature assessment Vendor Assessment Process Definition and Improvement Enablement Strategy & Curriculum Design Web Design: LoFi - Wireframes HiFi - MockUps Copywriting UI testing UX testing Branding Prototyping Analytics and BI: Salesforce Einstein Analytics Google Analytics Omniture - Adobe Marketing Cloud Coveo Tableau Toad Oracle

I'm passionate about technology and as an IT professional I'm sure cloud services are a no-return. Data centers like Azure, AWS and Google will be among the main players in the market in the delivery and execution of applications and services, based on cloud concepts. With dedication and affection, I develop my skills and share ideas that make a difference in my clients' success. During my professional journey, the pleasure of working with talented professionals in companies such as DELL and Locaweb in the offices of RS and SP. I have always looked for clients, understood their pain, what to offer in terms of technology for the company to grow and prosper. In late 2017 I read the book Predictable Revenue by Aaron Ross & Marylou Tyler who gave me ideas to found Big Force, a consultancy focused on business intelligence and outbound marketing. During my journey I had the pleasure of meeting my partner Thiago Trindade da Concepción Gestão Empresarial, who rose to our level bringing all the strategic planning and organizational culture part. In our consultancy, we were able to bring methods, processes and platforms that promote and support market executives to have freedom and perpetuity. Did you like it? Shall we set up a call to talk? We are here to add, our slogan is "Empowering people who drive change!" In other words, we want to empower people for change and I am at your disposal. You can call me via InMail or if you prefer, call me on Whatsapp 51 9 9282-6852