Specializing in the SAP and SAP CX ecosystem, this partner and alliance executive has a unique background in developing, consulting, selling, and delivering B2B and B2C SaaS solutions for the consumer and manufacturing industries. Andrew has a strong GSI heritage and before his current role, he was an associate partner responsible for IBM’s Consulting retail global business services. He focused on enterprise accounts and implemented go-to-market strategies with SAP and Oracle software solutions that produced over USD 300m in new consulting services sales over 5 years. Andrew’s unique perspective on the convergence of physical and digital behaviors comes from his experience in retail, consumer goods, and manufacturing industries, combined with his knowledge of technology and business trends.

I’m an e-commerce director with 10+ years managing commercial and marketing teams for global brands including ASICS & Ben Sherman. I currently lead the DTC business at Le Col and hold an executive MBA from Bayes Business School, publishing academic research on how DTC brands can leverage A.I to maximise lifetime value.I’m an e-commerce director with 10+ years managing commercial and marketing teams for global brands including ASICS & Ben Sherman. I currently lead the DTC business at Le Col and hold an executive MBA from Bayes Business School, publishing academic research on how DTC brands can leverage A.I to maximise lifetime value. Top skillsTop skills E-Commerce • Digital Marketing • Direct to Consumer • Marketing Strategy • Growth Strategies

I lead a talented team of AI experts dedicated to helping organizations unlock their full potential through cutting-edge AI solutions. With a proven track record of successful AI implementations, we specialize in providing strategic guidance and practical solutions that optimize operations, enhance customer experiences, and drive competitive advantage. In addition to Louder Co., other avenues that keep me busy are: - Vistage Speaking - My topic: "The Power of AI & ChatGPT: Unleash Productivity and Profits" has a 99% recommendation rating among the 300+ Vistage members who've sat through my presentation. - AI Enthusiast - I geek out when it comes to new AI innovations that combine the power of WOW and the power of added productivity for crazy ROI. If you're looking to leverage AI to drive innovation and take your business to new heights, let's connect! I'm always excited to explore new opportunities, collaborate with like-minded professionals, and share insights on the limitless possibilities of AI. Feel free to reach out and let's discuss how Louder Co. can help you supercharge your organization's success through AI. Follow along for all things AI from your friends at Louder Co.! Instagram - https://www.instagram.com/louderco_

God is who I work for, no matter where he plants me. That means that I will work hard no matter who is leading, because I work as if I am working unto God (Because I am!). In my experience, great customer relations don't grow overnight. It takes a strong will, a great flow of communication, a lot of patience, a willingness to fix things that break, and attention to detail. My vision is simple: I want bless others as I have been blessed, and to aid them in passing it on.

Andrew Manby is the Vice President of Product Management for HCL Software’s Digital Solutions portfolio. He is a creative, passionate, and relentless software executive, product management and product marketing professional with over twenty-five years of experience building outstanding products, outcomes, and high-performing teams. Andrew is responsible for product and market strategy for the HCL Volt MX Low Code, HCL Domino, and HCL Digital Experience platforms. This portfolio has more than 14,000 customers, delivers hundreds of millions of dollars in revenue, and has a strong tradition of providing proven solutions for our customers worldwide, including regulated industries and governments. He leads an 18+ strong Product Management team to enable next-generation “digital-first” solutions that improve customer experience (CX) and employee experience (EX) available on-premises, cloud-native, and SaaS. Also a seasoned product marketing and strategy professional, Andrew ensures the maximum impact of product roadmaps, competitive situations, and customer engagement by working cross-functionally on sales campaigns, analyst relations, and marketing programs. Andrew is a thought leader who is frequently quoted in the media, contributes content, and is a speaker at corporate and industry events focused on Low Code, Customer Experience (CX), and the Future of Work (EX). Based in Boston, MA, he enjoys extensive customer and business partner engagement worldwide, including in Asia and Europe. Prior positions included IBM, Informix, and Ascential.

For over 25 years, I’ve served as an operational executive in customer-facing roles. In that time, I’ve seen Customer Success grow from being little more than an idea to an industry standard, and I’ve welcomed the opportunity to support the growth of the CS community every step of the way. I believe in the power of professional training designed to address real-world challenges and opportunities. From teaching and coaching to strategic consulting and technical implementation, I apply my deep experience in post-sales client services to every aspect of my work. Whether partnering with established CEOs and Founders or up-and-coming industry contributors, my mission is the same: Create lasting value for clients by empowering them to succeed with their own customers. If you are ready to build customer relationships with lifetime value, I would be happy to connect. Feel free to reach out, and we can explore the best ways to set up your people, processes, and strategies for success.