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Case Study
Multinational Insurance Company Supports Flexible Working with Verint TimeFlex Bot
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Verint TimeFlex Bot Provides an Unprecedented Level of Schedule Flexibility for Telco Company's Employees
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AXA Reduces Average Handle Time by 20%+ Using Modern, Connected Verint Open Platform
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Mphasis Helps a Leading U.S. Healthcare Provider Improve Employee Productivity
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Verint Open Platform and Best-of-Breed Engagement Solutions Enable MSC Industrial to Deliver a Seamless, Effortless, Personalized Customer Experience
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Sophos Strengthens Self-Service and Reduces Costs with Verint Community
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National Telecom Puts Verint Open Platform to Work to Reduce Talk Time and Improve Customer Satisfaction While Supporting Self-Service Channel Shift
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Capitec Bank Triples Online Lending Team's Sales Volume with Verint
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Verint Helps Motability Drive to an Agile and Engaging Future
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Retailer for U.S. Military Personnel Improves Member Experience with a Focus on Quality, Efficiency, and CX Insights
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Best-of-Breed Verint CX Automation Helps VyStar Credit Union Boost Member Experience
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Navy Federal Credit Union Unifies Departments with Centralized Workforce Management
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Best-of-Breed Verint Open CCaaS Solutions Drive CX Automation to Help VyStar Credit Union Deliver a Superior Member Experience
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VyStar Credit Union Manages Customer Engagement and Innovates for Members with Verint
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Mphasis Leverages Best-of-Breed Verint Analytics and Insights Solutions to Help a Leading U.S. Healthcare Provider Improve Employee Productivity
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Luxury Fashion Retailer Increases Sales and Customer Retention with In-Store and Video Appointments
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Eventbrite Fosters Raving Fans with Verint Messaging
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South Staffordshire District Council Digitizes and Automates Services with Verint
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Cognizant Elevates Customer Experience for One of the World's Largest Athletic Footwear and Apparel Brands
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Verint Voice of the Customer Solutions Help Saint Louis University Make More Meaningful Connections
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Tech Mahindra Uses Verint Automated Quality Management and Verint Speech Analytics to Elevate Customer Perception and Experience for Bank of Baroda
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Luxury Department Store Increases Footfall with Enhanced Appointment Booking
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Blake Collections Applies Game Mechanics to Engage People and Drive Business Growth
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Cruising Towards a Seamless Customer Journey with Verint Workforce Management
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Verint Voice of the Customer Solutions Help Saint Louis University Make More Meaningful Connections with Students and Staff
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DB Vertrieb GmbH Uses Verint to Increase the User-Friendliness of Its Website and Improve Issue Detection
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Leading Insurance Company Achieves 23 Percent Increase in Operational Productivity with Verint
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United Utilities Reduces HR Support Calls by 50 Percent with Verint
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Verint Workforce Engagement Helps Commerce Bank Successfully Navigate Contact Center Disruption
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Nielsen IQ Executes Surveys 35% Faster with Verint Open Platform
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Helping a Leading Travel Company During Unprecedented Times: A COVID-19 Response Success Story
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First Horizon Matches Staffing Requirements to Changing Customer Demand with Verint WFM Branch Solutions
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City of Rochester 311 Call Center Uses Verint to Manage Call Volume Surge and Shift to Remote Access Services
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LetsGetChecked Reimagines Home Health Testing and Care with Verint
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San Francisco Human Services Agency
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Global Travel Leader
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Riyad Bank
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BNP Paribas Poland
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Tryg Boosts High-Performance Customer Culture with Verint Speech Analytics
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European Asset Management Company Enables MiFID II Compliance with Verint
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Associated Bank's Journey to Modernize Branch Workforce Management with Verint
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DenizBank Employs Total Quality Approach to Drive Improved Outcomes in Real Time
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Investment Management Leader
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Nationale-Nederlanden Drives Rapid, Productive Growth with Cloud WFM Migration
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Adaptive Fraud Prevention Saves Client Millions in Potential Losses
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4 Ways Forca is Enhancing the Customer Experience with Speech Analytics
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Optimizing Workforce Efficiency: Mason Companies Inc. Empowers Operations with Verint Workforce Management Professional
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Sound Communications: Forging Excellence in Commercial and Public Safety Contact Center and Workforce Management
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Virgin Media O2 Reduces Walkout Rate by 62%
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Omnicell Optimizes Agent Schedules and Achieves More with Less Using Verint Workforce Management Professional
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The Football Association (FA)
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Verint Financial Compliance
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Citizen Watch Company, Ltd.
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5CA
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First Horizon
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Startek® Elevates Customer Experience with Verint Speech Analytics
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Van Lanschot Improves Security and Enhances CX with Verint
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Consulta Uses Voice of the Customer Survey Insights to Help Clients Optimize the Customer Experience
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City of Hamilton Leverages Verint to Ensure Service Consistency in an Ever-Changing Environment
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Leading Grocery and General Merchandising Retailer
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Van Lanschot Kempen
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Global Telecommunications Operator
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Global Outsourcing Firm ibex Attracts and Retains Top Talent with Verint
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PlumChoice
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AdviceLine
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ABN AMRO
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Verint Helps MSC Industrial Supply Co. Deliver Exceptional Customer Care
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Van Lanschot Kempen Improves Security and Enhances Customer Experience with Verint
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Verint Capture Verification
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Wesleyan Elevates Efficiency, Service, and CX with Verint Operations Manager
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Equiniti
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Large American Public Safety Services Provider
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Ninety One Transitions to Unified Compliance Recording and Operational Assurance with Verint
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Harel Group
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Leading Full-Service Bank Invests in Innovating the Customer Experience
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C&F Bank
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Ecotricity
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Envera Systems
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Verint Helps Leading Dental and Veterinary Products Supplier Innovate, Automate, and Elevate Customer Experience
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Digital Financial Services Company
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Catalina Express
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Leading Technology and Business Services Provider Increases Operational Visibility and Processing Control
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De Volksbank
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Omnicell
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GDIT Boosts Customer Service Capabilities Through a One Workforce Approach
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Harel Group Implements Best-of-Breed Verint Open CCaaS Platform Solutions for Seamless Call Monitoring and Analysis
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Nationale-Nederlanden
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Large National Bank Reduces Branch No-Shows and Walkouts
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Leading Travel Agency Drives Sales by Improving CX with Vacation Consultation Appointments
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Specsavers Improves the Optical Retail Customer Journey
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Fortune 500 Financial Services Firm Automates Customer Sentiment Index and Customer Effort Impact Using Verint Speech Analytics
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Adaptive Automation: Seamlessly Blending Agents and Bots to Deliver Exemplary CX
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Urban Science Increases Client Collaboration and Value with Verint Survey Management
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Tyler Technologies
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Catalina Express Improves Overall Call Center Performance with Workforce Management Professional
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A Mutual Life Insurer's Turnaround Times Exceed Industry Standards Using Verint Workforce Engagement
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