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Zendesk
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Case Study
Zendesk helps BtcTurk scale while keeping CX a priority
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Zendesk Startup CX Awards: Atom Finance
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Zendesk Startup CX Awards: Ascent360
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Immunotec transforms CX with Premier Enterprise Support
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Zendesk Startup CX Awards: Studs
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Warren's CX platform designed to delight investors
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Genial invests in Zendesk CX to serve a growing financial market
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Foundant: Growth powered by great client relationships
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Zendesk Startup CX Awards: Lang.ai
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Zendesk Startup CX Awards: NutriSense
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ZeroFox: New CX solutions to support hypergrowth
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UpStack boosts sales and doubles revenue with Zendesk Sell
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Zendesk Startup CX Awards: Firstbase
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ftrack: One CX ecosystem powering 24/7 global support
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How Zendesk helped Skroutz handle a 10X increase in CX activity
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Spartan Race champions messaging for scaling support
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GCash empowers mobile wallet customers through CX innovation
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Unity saves $1.3 million with Zendesk automations + self-service
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Staples Canada pairs Zendesk with MaestroQA to empower agent success
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HeartFlow scales with Zendesk to transform heart healthcare
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Four Winds Casinos meets online gaming demands amid high growth
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Wine.com drives loyalty with personalized service + live chat sommeliers
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Dorm Room Movers grows its business with cutting-edge messaging
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Mode uses messaging to drive better customer experiences
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Compass delivers white glove customer service at scale
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Rhythm Energy empowers growth and agents with agile CX
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MyDeal.com.au builds brand trust through stellar customer experiences
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Landscapes Golf Management sees green with Zendesk CRM
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TNG Digital serves 16 million users with greater insights and efficiency
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Kajabi turns to AI and self-service to meet quadrupled service demand
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Kaizen Gaming bets on fast omnichannel support + 360 degree views
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Conrad Electronic
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CallHub targets more business through satisfied customers
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Orica + Zendesk: Expert help in every corner of the globe
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Photobucket delivers 24/7 member support with messaging
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Limeade facilitates global expansion with Zendesk
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Sendle delivers the goods with omnichannel customer service
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Corkcicle scales B2C sales with next-level support
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Pet Lovers Centre + Zendesk: Exceeding customer expectations for the love of pets
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Latitude Financial + Zendesk: Three days, endless solutions
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Galls + Zendesk: Sell delivers higher sales capacity and increased speed to revenue
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Coda Payments + Zendesk: Handling global queries with local expertise
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BombBomb + Zendesk: Building real relationships through technology
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The Boston Globe's 24 x 7 chatbot lowers costs and helps retain customers
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City of Saint Paul: Driving transparency in government with Zendesk
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Agoda + Zendesk: Connecting travel partners and employees with effective service
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PRISM+ delivers top quality consumer electronics with customer service to match
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noissue transitions seamlessly to scale globally
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Achievement unlocked for Nexters: Smashing KPIs amid double digit growth
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o9 + Zendesk: Saving time & simplifying support in supply planning
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WATCHA + Zendesk: Personalized streaming experiences with seamless customer care
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The Boston Globe's 24 x 7 chatbot lowers costs and helps retain customers
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Illinois Court Help + Zendesk: Building more accessible support for court users
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o9 + Zendesk: Saving time & simplifying support in supply planning
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Xendit + Zendesk: Building trust in fintech with exceptional customer service
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More customers, less tickets: How Hotjar doubled its self-service score
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HeliosX + Zendesk: Streamlining support and driving revenue
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SMC + Zendesk: Streamlining customer support into a single, global solution
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Zendesk gives Early Learning Indiana a competitive edge
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StashAway + Zendesk: Human communication builds trust with finance robo-advisor
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Lights4fun + Zendesk: Powering proactive service
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Tucows + Zendesk: How driving efficiency boosts CX
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Small business growth through customer service CX Maturity
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Harbor Path + BrainSell + Zendesk: Rethinking nonprofit customer service
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BoxyCharm + Zendesk: Partners in success
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Chupi + Zendesk: How a support team generated €1 million in sales
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Udacity + Zendesk: Best-in-class with the metrics to prove it
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CX Maturity for Medium and Large Enterprises
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ShopBack
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Polaris + Zendesk: Scaling customer support and sales for rapid growth
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Indigov + Zendesk: Keeping government moving
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Tile + Ada + Zendesk: Achieving 291% ROI on CX investments
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Loft + Zendesk: Transforming the real estate industry
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Sezzle Customer Story
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Teachable's COVID-19 Response
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Ideagen Customer Service Story
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Xero Customer Service Story
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Bitkub Customer Experience Story
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Charity: Water Customer Service Story
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SendinBlue
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JetBrains Customer Service Story
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UncommonGoods Customer Service Story
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Tesco Help Desk Story
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Le Tote Customer Service Story
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Miinto Customer Service Story
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ACLU Customer Service Story
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Museum Hack
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Nubank empowers the customer experience team to create "WoW" service
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Zendesk Luminaries Spotlight: Q4 2020
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Riot Games Customer Service Story
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GCash Story
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Cleverbridge Customer Service Story
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Wintec Customer Service Story
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We can cultivate empathy anywhere, even from our living rooms
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Kamal Osman Jamjoom Group Customer Service Story
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The Window Outfitters (TWO)
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